
Frequently
Asked
Questions

Frequently Asked Questions
About Tickets
What is the Osaka City Pass?
OCP Pass is an abbreviation for Osaka City Pass, and is a pass that allows you to use major tourist spots and public transportation in Osaka city at a discount. You can use it not only on the Osaka Wonder Loop Bus, but also on the subway and city buses.
Where can I purchase the Osaka City Pass?
Tickets are issued on the bus.
*You can use the subway and city buses after receiving your ticket.
Are there any child rates?
Children under 6 years old can stay for free.
Please check the child rates below for ages 6-12.
Click here for details
Can I use the ticket the next day?
Online tickets can be used as is without any change procedures if purchased within three months of the date of purchase.
When are tickets available?
Osaka Wonder Loop Bus 1 Day: 24 hours from first boarding
Osaka Wonder Loop Bus 2 Day: 48 hours from first boarding
Osaka City Pass 1 day: 1 day from first day of use (until the last train)
Osaka City Pass 1 day: 2 days from first day of use
Where can I buy tickets?
Tickets can be purchased directly on the bus, but we recommend purchasing tickets in advance via the online purchase page on this site.
Can I purchase tickets in advance?
Yes, you can purchase it.
For more information, please click here
I lost my ticket during the tour. Can I have it reissued?
Unfortunately, we are unable to reissue tickets, so please be careful not to lose them until you have finished using them.
Can I get a refund for my ticket?
[If you paid in advance on our official website]
Refunds are only available for unused tickets within the validity period.
However, please note that tickets that have expired or have already been used cannot be refunded.
[If you purchased in advance through an OTA*]
Please follow the OTA regulations and process the refund yourself.
For details, please contact the OTA where you purchased your ticket.
*OTA stands for Online Travel Agent, a travel agency that makes travel arrangements over the internet.
Can I use a credit card to buy tickets on the bus?
Yes, you can.
For more information, please click here
On the bus
Where does the Osaka Wonder Loop Bus stop?
The Osaka Wonder Loop Bus travels around 14 major tourist spots, including Osaka Castle, Dotonbori, and Shinsaibashi. The stops are as follows:
1. Hotel New Otani Osaka
2. Tenmabashi/Hachikenyahama Keihan City Mall
3. JR Osaka Station
4. Kitashinchi Yuki
5. Shinsaibashi
6. Namba Parks
7. Shinsekai Kushikatsu Daruma
8. Tennoji
9. Shitennoji
10. Nihonbashi Joshin Denki
11. Namba Kuromon Market
12. Dotonbori Teppan Shrine
13. Sakaisuji Honmachi
14. Osaka Castle Park
Click here for more details
What if it's full?
We apologize for the inconvenience, but please wait until the next flight.
How many people can ride in an open-top vehicle?
The bus has open-top seats for 25 people.
Enjoy sightseeing in Osaka with a panoramic view.
How many times a day does the Osaka Wonder Loop Bus run?
There are four flights per day.
What happens to open-top seats in case of bad weather?
In case of bad weather, we will install a roof.
No need to worry about rain!
Are the bus seats unreserved?
Yes, there are unreserved seats.
Is there a toilet on the bus?
There are no toilets on the bus. The journey time between each bus stop is approximately 5-20 minutes, so please use the toilet before departure.
Can I smoke in the car?
Smoking is prohibited inside the vehicle. We appreciate your understanding and cooperation.
What if the bus doesn't arrive on time?
We apologize. The bus runs on public roads. There may be cases where the bus cannot run according to the timetable due to road congestion along the way. For inquiries about operation information, please contact our call center at 06-6147-7763 (domestic) or +81-6-6147-7763 (international) or check the current location map on our website.
Can I get on the bus without making a reservation?
Generally, you can board the bus without making a reservation.
However, depending on how busy the bus is, you may be asked to board the next bus.
Can I store large luggage?
Travel bags and suitcases can be stored in the luggage compartment on the bus.
I have a child in a stroller. Can I board the bus?
For safety reasons, please fold your stroller before boarding the bus.
Strollers can be stored in the luggage compartment.
others
Can I hop on and off the Wonder Cruise as well?
No. If you purchase an OCP pass, you are entitled to one cruise.
Where does the Osaka Wonder Cruise stop?
The closest stop to the Osaka Wonder Cruise is 12. Dotonbori Teppan Shrine.
For more information on the Osaka Wonder Cruise, please click here.
Is there Wi-Fi on the bus?
Is there Wi-Fi on the bus?
I left something on the bus, what should I do?
Please call us at 06-6147-7763 (domestic call)
+81-6-6147-7763 (international call).
When contacting us, please let us know detailed information such as the date you used the bus, the time you boarded, the item you left behind, its size, color, seat location, etc.

List of supporting companies


“Wonder Group
(Kansai Inbound Association Co.,Ltd.)
Shin Yamamoto Building 6F, 1-1-25 Dojima, Kita-ku, Osaka 530-0003, Japan
TEL 06-6147-7763
E-mail info@oolb.jp












List of supporting companies
